Account & team
Text messages
Turn account text messages on or off at account.lenexa.ai, what they're for, how often they come, and how STOP and HELP work.
Published Updated
Should I turn on text messages?
It depends on how you like to hear from us. Texts are for setup help and important account updates about your Studio, a few a month at most, and never marketing. Turn them on if you'd rather get a text than miss an email. As of October 2026 we're finishing carrier verification, so turning texts on saves your number and consent, and texts start once that's done. Usage alerts stay email only.
Turn them on
Open account.lenexa.ai
Sign in as the owner. The Text messages card says: "A quick text when your Studio needs you: setup help and important account updates. Never marketing."
Add your number
Type your Mobile phone.
Check the box
The box reads: "Text me about my Studio: setup help and important account updates. Message frequency varies, typically a few messages a month. Msg & data rates may apply. Reply STOP to opt out, HELP for help."
Turn on text messages
Press Turn on text messages.
If you added your number and checked the box when you ordered your Studio, it's already on.
Turn them off
Press Turn off on the same card, or reply STOP to any text. Reply HELP for help.
Owner only
Only the account owner sees the Text messages card. Texts go to the owner's number.
What texts are not
- Not marketing. No offers or newsletters.
- Not usage alerts. Those stay email only. See usage alerts.
- Not a way to brief the crew. Talk to Lenexa in your Studio.